Privacy Policy for CricScore

Effective Date: October 8, 2025

Last Updated: October 8, 2025

CricScore ("we," "our," or "us"), developed by Score Stream, is a cricket scoring and statistics application available on iOS (Apple App Store) and Android (Google Play Store). We are committed to protecting your privacy and handling your data transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using CricScore, you agree to the collection and use of information as described in this Privacy Policy. Please read this policy carefully before using our app.

Key Privacy Highlights

  • No Account Required - Use all features without registration
  • No Personal Data Collection - We don't collect names, emails, or phone numbers
  • No Cross-App Tracking - We don't track you across other apps or websites
  • No Data Sales - We never sell your information to third parties
  • No Location Tracking - We don't access or store your location

1. Information We Collect

1.1 Information Collected Automatically

When you use our app, we automatically collect certain technical information through third-party services to ensure the app functions properly and to improve your experience:

Device Information:

  • Device model and manufacturer
  • Operating system version (iOS/Android)
  • Screen resolution and device orientation
  • Mobile network information
  • App version and build number
  • Device language settings

Usage Data:

  • App launch frequency and duration
  • Feature usage patterns (which screens you visit)
  • Performance metrics and crash reports
  • Error logs and debugging information
  • Session duration and engagement metrics

Technical Identifiers:

For iOS Devices:

  • IDFV (Identifier for Vendors)
  • Firebase Installation ID
  • Device UUID (anonymized)

For Android Devices:

  • Android Advertising ID (resettable)
  • Firebase Installation ID
  • Google Play Services ID

Important: These identifiers are used solely for app functionality, crash reporting, and analytics. They are not linked to your personal identity.

1.2 Data We DO NOT Collect

To protect your privacy, CricScore does NOT collect:

  • Personal identification (name, email, phone number) unless you contact support
  • Location data (GPS, precise location, or approximate location)
  • Photos, videos, or files from your device
  • Contacts or address book information
  • Payment information (handled entirely by Apple/Google)
  • Biometric data (Face ID, Touch ID, fingerprints)
  • Health or fitness data
  • Browsing history outside our app
  • Camera or microphone access
  • Calendar events
  • Social media account information

1.3 Cricket Data Sources

CricScore displays live cricket scores, match statistics, and player information. This data is:

  • Source: We retrieve publicly available cricket match data from authorized third-party cricket data APIs
  • Type of Data: Live scores, match schedules, team information, player statistics, tournament data
  • User Data Collection: NONE - We do not collect any personal information when displaying cricket scores
  • Data Flow: Cricket data flows directly from the data provider to our app; no user data is sent to cricket data providers

Important: The cricket scores and match information you view in our app do not require or involve any collection of your personal data.

1.4 Third-Party Services Data Collection

We use the following third-party services that may collect information to provide essential app functionality:

Google Play Services (Android)

  • Purpose: App functionality, security, and core Android features
  • Data Collected: Device identifiers, app usage, crash data
  • Privacy Policy: https://policies.google.com/privacy

Apple Services (iOS)

  • Purpose: App functionality, performance monitoring, and crash reporting
  • Data Collected: Crash reports, performance metrics, device information
  • Privacy Policy: https://www.apple.com/legal/privacy/

Google Analytics for Firebase

  • Purpose: Usage analytics and app performance monitoring
  • Data Collected: User engagement, session duration, device information, feature usage (all anonymized)
  • Privacy Policy: https://firebase.google.com/support/privacy

Firebase Crashlytics

2. App Tracking Transparency (iOS)

We DO NOT Track You

CricScore does NOT track you across apps and websites owned by other companies.

Our app does NOT:

  • Share your data with data brokers
  • Track your activity across other companies' apps or websites
  • Use your data for targeted advertising
  • Create user profiles for third-party marketing
  • Link your identity to data collected from apps and websites owned by other companies

What we DO instead:

  • Keep your data private
  • Only analyze behavior within our app
  • Use data only to improve our app
  • Maintain your anonymity
  • Keep all data isolated to our app

App Tracking Transparency Prompt: You will NOT see Apple's ATT (App Tracking Transparency) permission prompt when using CricScore because we do not perform cross-app or cross-website tracking.

3. Device Permissions

CricScore may request the following permissions on your device:

Permissions We May Request

Notifications (Optional)

  • Platform: iOS & Android
  • Purpose: Send live score updates, match alerts, and favorite team notifications
  • Data Collected: Device push token (anonymous identifier)
  • How to Control (iOS): Settings > CricScore > Notifications
  • How to Control (Android): Settings > Apps > CricScore > Notifications

Internet Access (Required)

  • Platform: iOS & Android
  • Purpose: Fetch live cricket scores and match data from our servers
  • Data Transmitted: Technical identifiers only (no personal data)

Network State (Required - Android only)

  • Purpose: Check internet connectivity to display appropriate messages

Permissions We NEVER Request

CricScore will NEVER ask for access to:

  • Camera or Photos
  • Contacts or Address Book
  • Location (GPS or network location)
  • Microphone or Audio Recording
  • Calendar
  • Health or Fitness Data
  • Files or Storage (beyond app's own data)
  • Phone or Call Logs

4. How We Use Your Information

We use the collected information strictly for the following purposes:

App Performance:

  • Monitor app loading times and responsiveness
  • Optimize feature performance
  • Identify and resolve technical bottlenecks

Crash Analysis:

  • Identify and fix bugs causing app crashes
  • Improve app stability
  • Prevent future technical issues

User Experience:

  • Understand which features are most popular
  • Improve app navigation and design
  • Develop new features based on usage patterns

Security:

  • Detect and prevent fraudulent activities
  • Identify potential security vulnerabilities
  • Protect app integrity

Analytics:

  • Understand general user behavior patterns
  • Measure feature adoption rates
  • Track app engagement metrics

What We DO NOT Do With Your Data

We DO NOT use your data for:

  • Selling to third parties or data brokers
  • Targeted advertising outside our app
  • Creating user profiles for marketing purposes
  • Sharing with cricket leagues, teams, or sports organizations
  • Credit reporting or financial decisions
  • Employment or background checks
  • Insurance assessments
  • Political profiling or targeting

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share technical information ONLY with the following service providers necessary for app operation:

  • Google Firebase (Analytics & Crashlytics): App analytics and crash reporting - Device identifiers, app usage data, crash logs (anonymized)
  • Google Play Services / Apple Services: App functionality and platform integration - Device information, app performance metrics
  • Cricket Data Providers: Providing cricket match data - NONE (We only receive cricket data; we do not send user data)

5.2 We DO NOT Sell Your Data

Important: We do NOT sell, rent, trade, or otherwise transfer your information to third parties for monetary or other valuable consideration.

5.3 Legal Requirements

We may disclose information only when required by law or to:

  • Comply with valid legal processes (subpoenas, court orders)
  • Protect our legal rights and property
  • Ensure user safety in emergency situations
  • Investigate potential violations of our terms of service
  • Prevent fraud or security incidents

Process: We will notify you of legal requests unless prohibited by law.

5.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets:

  • Users will be notified via in-app notification and/or email (if available)
  • The new entity must honor this Privacy Policy
  • You will have the option to delete your data before the transfer
  • Your rights under this policy will be preserved

6. Data Storage and Security

6.1 Data Location

Local Storage:

  • Most app preferences and favorites are stored locally on your device
  • This data is NOT transmitted to our servers
  • Data is deleted when you uninstall the app

Cloud Storage:

  • Analytics and crash data is processed by Google Firebase servers
  • Firebase servers are located in the United States and other countries
  • Data transfers comply with applicable privacy laws (GDPR, CCPA)

6.2 Security Measures

We implement industry-standard security measures to protect your information:

Technical Safeguards:

  • Encryption in transit using HTTPS/TLS protocols
  • Secure API communications with certificate pinning
  • Encrypted data storage for sensitive information
  • Regular security assessments and penetration testing

Organizational Safeguards:

  • Limited access to data on a need-to-know basis
  • Employee training on data protection
  • Regular security policy reviews
  • Incident response procedures

Important Disclaimer: While we strive to protect your information using commercially acceptable means, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

7.1 Retention Periods

  • Analytics Data: 26 months (Google Analytics default setting) - Automatically deleted after retention period
  • Crash Reports: 90 days (Firebase Crashlytics) - Automatically deleted after 90 days
  • App Usage Data: 24 months - Automatically deleted after retention period
  • Local Device Data: Until app uninstallation - Permanently deleted when you uninstall the app

7.2 Data Deletion Process

Automatic Deletion Upon App Uninstallation:

  • All locally stored preferences and favorites are permanently deleted
  • App-specific data is removed from your device
  • Third-party service data follows their respective retention policies

Manual Deletion Request:

  • You can request deletion of data in third-party services by contacting us
  • We will process deletion requests within 30 days
  • Email: help.jskproduct@gmail.com
  • Subject: "Data Deletion Request"

8. Account and Login

No Account Required

CricScore does NOT require account creation or login.

  • No registration needed to use the app
  • No username or password required
  • No email address needed
  • No personal information collected for app access
  • All features available immediately without sign-up
  • No social media login integration

Support Contact

If you contact our support team:

  • We may collect your email address (only for responding to your inquiry)
  • Device information (for troubleshooting purposes only)
  • Description of your issue
  • This information is used solely to resolve your support request
  • Support data is deleted within 90 days after your issue is resolved

9. In-App Purchases (If Applicable)

If CricScore offers premium features or in-app purchases:

Payment Processing:

  • All payments are processed by Apple (iOS) or Google (Android)
  • We do NOT collect or store your payment information
  • We do NOT have access to your credit card details
  • Payment data is governed by Apple/Google privacy policies

Purchase Information:

  • Purchase history is stored locally on your device
  • We receive anonymous purchase confirmation from Apple/Google
  • We cannot identify individual purchasers

Refunds:

  • Managed directly by Apple App Store or Google Play Store
  • Contact Apple/Google support for refund requests

10. Your Rights and Choices

10.1 User Rights

You have the following rights regarding your data:

Right to Access: Request information about data we collect about you; request a copy of your data in a readable format

Right to Correction: Request correction of inaccurate or incomplete data; update your preferences within the app

Right to Deletion: Request deletion of your personal data; uninstall the app to delete local data immediately

Right to Portability: Request your data in a structured, machine-readable format; transfer your data to another service

Right to Object: Object to certain types of data processing; opt-out of analytics

Right to Withdraw Consent: Withdraw consent for data collection at any time; disable analytics through device settings

10.2 Opt-Out Options

iOS Users:

Disable Analytics:

  • Go to iOS Settings > Privacy & Security > Analytics & Improvements
  • Toggle off "Share iPhone Analytics"
  • Toggle off "Share With App Developers"

Reset Advertising Identifier:

  • Go to iOS Settings > Privacy & Security > Tracking
  • Review and manage app tracking permissions

Disable Notifications:

  • Go to iOS Settings > CricScore > Notifications
  • Toggle off "Allow Notifications"

Android Users:

Disable Analytics:

  • Go to Android Settings > Google > Manage your Google Account
  • Navigate to Data & Privacy
  • Manage analytics settings

Reset Advertising ID:

  • Go to Android Settings > Privacy > Ads
  • Tap "Reset advertising ID"
  • Enable "Opt out of Ads Personalization"

Disable Notifications:

  • Go to Android Settings > Apps > CricScore > Notifications
  • Toggle off notifications

Note: Crashlytics cannot be disabled as it contains no personal information and is essential for app stability. However, crash data is automatically anonymized.

10.3 Exercising Your Rights

To exercise your privacy rights:

  • Email: help.jskproduct@gmail.com
  • Subject Line: "Privacy Rights Request - [Your Request Type]"
  • Response Time: Within 30 days

Required Information:

  • Your device type (iOS/Android)
  • Type of request (Access, Delete, Correction, Portability, etc.)
  • Any relevant details to help us process your request
  • We may request additional information to verify your identity

11. Regional Privacy Rights

11.1 European Union (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland:

Legal Basis for Processing:

  • Legitimate Interest: App functionality, performance improvement, and security
  • Consent: Where explicitly provided by you
  • Legal Obligation: Compliance with applicable laws

Additional EU Rights:

  • Right to lodge complaints with supervisory authorities
  • Right to withdraw consent at any time without affecting prior processing
  • Right to data portability in machine-readable format
  • Right to object to processing based on legitimate interests
  • Right to restriction of processing in certain circumstances

EU Representative: For GDPR-related inquiries: help.jskproduct@gmail.com

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

11.2 California (CCPA/CPRA)

For California residents:

Your California Privacy Rights:

Right to Know:

  • Categories of personal information collected (see Section 1)
  • Sources of personal information
  • Business purpose for collection
  • Categories of third parties with whom we share information

Right to Delete:

  • Request deletion of personal information we have collected
  • Exceptions may apply for legal compliance or service provision

Right to Opt-Out:

  • We do NOT sell your personal information
  • We do NOT share personal information for cross-context behavioral advertising

Right to Non-Discrimination:

  • We will NOT discriminate against you for exercising your privacy rights
  • Same service quality regardless of your privacy choices

Right to Correct:

  • Request correction of inaccurate personal information

How to Exercise Your Rights:

  • Email: help.jskproduct@gmail.com
  • Subject: "California Privacy Rights Request"
  • We will verify your identity before processing requests

Authorized Agent: You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

11.3 Other Jurisdictions

We comply with privacy laws in Brazil (LGPD), Canada (PIPEDA), Australia (Privacy Act 1988), and other jurisdictions. Contact us for jurisdiction-specific information.

12. Children's Privacy

Age Restriction

CricScore is not intended for children under 13 years of age (or under 16 in the EEA).

We do not knowingly collect personal information from children under the applicable age limit.

Parental Notice

If we discover we have collected information from a child under 13:

  • We will delete such information immediately from our systems
  • We will disable any associated identifiers
  • We will notify parents or guardians if contact information is available

For Parents:

If you believe your child has provided information to us, please contact us immediately:

  • Email: help.jskproduct@gmail.com
  • Subject: "Child Privacy Concern"
  • We will prioritize your request and respond within 48 hours

Parental Controls

Parents can:

  • Use device parental controls to restrict app usage
  • Enable iOS Screen Time or Android Digital Wellbeing features
  • Monitor app downloads through Family Sharing (iOS) or Family Link (Android)

13. International Data Transfers

Cross-Border Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including:

  • United States (where Firebase servers are located)
  • Other countries where Google Cloud Platform operates

Safeguards for International Transfers:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by relevant authorities
  • Other legally recognized transfer mechanisms
  • Firebase complies with EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

Why Data is Transferred:

  • To provide our services effectively and reliably
  • To maintain app performance globally
  • To enable analytics and crash reporting

Your Rights: International transfers do not diminish your privacy rights under applicable laws.

14. Cookies and Similar Technologies

Our App

CricScore does NOT use cookies directly. Our mobile application does not employ cookie-based tracking.

Third-Party Services

Third-party services integrated into our app may use cookies and similar technologies:

Google Analytics Cookies:

  • May use cookies for analytics purposes when you visit our website (if applicable)
  • Used to distinguish users and measure app usage
  • You can control cookies through your browser settings

Firebase Analytics:

  • Uses device identifiers instead of cookies in mobile apps
  • Collects data in accordance with Firebase privacy policy

Impact of Cookie Controls:

  • Blocking third-party cookies may affect some analytics functionality
  • App core features will continue to work without cookies

15. Updates to This Privacy Policy

Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes in our data practices
  • New features or services
  • Legal or regulatory requirements
  • Industry best practices
  • User feedback and concerns

Notification of Changes

How We Notify You:

  • Updated policy will be posted in the app with a prominent notice
  • Material changes will be highlighted at the top of the policy
  • Significant changes will trigger an in-app notification
  • Effective date will be updated at the top of this policy

Your Acceptance:

  • Continued use of the app after changes constitutes acceptance
  • If you disagree with changes, please stop using the app and contact us
  • We encourage you to review this policy periodically

Material Changes Requiring Explicit Consent:

  • Significant changes to data collection practices
  • New uses of personal data
  • Changes to data sharing practices

16. Platform-Specific Information

iOS (Apple App Store)

Compliance:

  • Complies with Apple App Store Review Guidelines
  • Follows Apple's privacy requirements and best practices
  • Adheres to App Tracking Transparency framework
  • Implements data minimization principles

Privacy Nutrition Labels:

  • Our App Store privacy labels accurately reflect all data practices described in this policy
  • Labels are updated when our data practices change

Data Types in Privacy Label:

  • Identifiers: Device ID
  • Usage Data: Product Interaction, Crash Data, Performance Data, Other Diagnostic Data
  • Data Linked to You: None
  • Data Used to Track You: None

Android (Google Play Store)

Compliance:

  • Complies with Google Play Developer Program Policies
  • Follows Android privacy best practices
  • Implements Google Play's Data Safety requirements

Data Safety Section:

  • Our Google Play Data Safety section accurately reflects all data practices
  • Updated whenever our data collection changes

17. Contact Information

For Privacy-Related Questions:

  • Email: help.jskproduct@gmail.com
  • Subject: "Privacy Policy Inquiry - CricScore"
  • Developer: Score Stream (Neer Timbadiya)
  • Response Time: Within 30 days

To Exercise Your Privacy Rights:

  • Email: help.jskproduct@gmail.com
  • Subject: "Privacy Rights Request - [Type: Access/Delete/Correct/etc.]"

Please Include:

  • Your device type (iOS/Android)
  • Your specific request
  • Any relevant details to help us process your request
  • We may request additional information to verify your identity

For Technical Support:

  • Email: help.jskproduct@gmail.com
  • Subject: "Technical Support - CricScore"

For Legal Inquiries:

  • Email: help.jskproduct@gmail.com
  • Subject: "Legal Inquiry - Privacy Policy"

18. Data Protection Officer

For significant privacy concerns, GDPR-related inquiries, or to contact our Data Protection Officer:

  • Email: help.jskproduct@gmail.com
  • Subject: "Data Protection Officer - [Your Concern]"

19. Compliance and Certifications

This Privacy Policy is designed to comply with:

  • Apple App Store Review Guidelines
  • Google Play Developer Program Policies
  • General Data Protection Regulation (GDPR) - EU/EEA/UK
  • California Consumer Privacy Act (CCPA/CPRA) - California, USA
  • Children's Online Privacy Protection Act (COPPA) - USA
  • Lei Geral de Proteção de Dados (LGPD) - Brazil
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Privacy Act 1988 - Australia
  • Other applicable privacy laws worldwide

20. Definitions

Personal Data/Personal Information: Information that identifies, relates to, or could reasonably be linked with you or your household.

Processing: Any operation performed on data, including collection, storage, use, disclosure, or deletion.

Device Identifiers: Unique codes assigned to your device for technical purposes.

Anonymized Data: Data that has been processed to remove personally identifiable information.

Third Party: An entity other than CricScore or you.

21. Effective Date and Acceptance

This Privacy Policy is effective as of October 8, 2025 and will remain in effect except with respect to any changes in its provisions, which will be effective immediately after being posted in the app and on this page.

By using CricScore, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with this policy, please do not use our app.

Quick Summary

  • What We Collect: Device information, app usage data, crash reports (all anonymized)
  • What We DON'T Collect: Personal info, location, contacts, photos
  • Why We Collect: To improve app performance and fix bugs
  • Who We Share With: Only Firebase for analytics (no selling)
  • Your Control: Disable analytics anytime, delete app to remove all data
  • Tracking: We do NOT track you across apps or websites

Questions? Email us at help.jskproduct@gmail.com

Thank you for trusting CricScore with your cricket experience. We are committed to protecting your privacy.